LoyaltyPartnerships

Frightfully Good Collaborations

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Spooking Up Customer Loyalty

As the nights grow darker and the pumpkins start glowing, it’s the perfect time for brands to conjure up boo-tiful partnerships to make customer loyalty feel more fang-tastic than ever. Halloween isn’t just about trick-or-treating anymore, it’s a super unique opportunity for brands to offer bewitching rewards and spine-tingling deals through collaborations that leave customers spellbound. Whether it’s a frighteningly good discounts or adrenaline pumpkin-g experiences, brands are casting a loyalty spell this season, brewing up the perfect combination of spooky magic and long-term customer engagement.

Alright, enough of the spook-tacular puns—let’s dive into some real-world examples of brands using Halloween to elevate customer experiences and keep them under their spell…

Tesco Clubcard x London Dungeons

If you’re anything like me, I much prefer the adrenaline rush of a scare maze or Halloween event compared to watching a scary movie at home or in theatres, not the preference, I’m sure. Tesco seem to have the same opinions as me though, as they have partnered with The London Dungeon to offer Clubcard members exclusive discounts on tickets to this iconic attraction. As part of this collaboration, customers can use their Clubcard points to unlock fun experiences at the dungeon, which includes live actors, thrilling rides and spine-chilling stories from London’s history – and of course, plenty of jump scares.

By providing access to a unique and terrifying experience, Tesco strengthens its relationship with customers, making their loyalty programme more appealing. According to research, 30% of the national representation subscribe to brand loyalty schemes to benefit from free experiences/services and products. This initiative aligns with Tesco’s strategy to create community connections, turning everyday shopping into an engaging adventure.

By tapping into the Halloween spirit, Tesco encourages families to participate in seasonal activities while also fostering a sense of community. The combination of shopping rewards and thrilling experiences positions Tesco as a brand that cares about its customers’ enjoyment and engagement, reinforcing loyalty in the process.

Nandos x Fanta Zero

Not wanting to be left out of the Halloween fun, Nando’s teamed up with Fanta to create a limited-edition Halloween-themed sauce, driving engagement through social media. The partnership relied heavily on TikTok and Instagram, where Nando’s first announced the partnership with a Halloween TikTok. Nando’s released this exciting collaboration as part of their seasonal campaign, showcasing how brands can create themed products that tie in with the spooky season.

This partnership is an example of how brands can use seasonal themes to create buzz and increase engagement. By integrating a limited-edition product and leveraging social media for promotion, Nando’s made their loyalty program feel timely and exciting. They tapped into the FOMO as customers will likely rush to try the neon orange sauce before it vanishes. The playful Halloween marketing angle helped Nando’s stand out from competitors while maintaining a fun, inclusive brand image.

Furthermore, this collaboration shows how digital marketing strategies can be key to customer loyalty. Nando’s and Fanta used social media platforms like TikTok to engage younger audiences and create a viral moment that will likely lead to increased footfall in restaurants.

O2 Priority x Greggs

Now, if you’re an O2 user like me, you may have noticed the long-standing Greggs partnership, where you could get a free sausage roll every Friday, has been discontinued. As devastating as this news was, they’ve redeemed themselves in my eyes by offering an exclusive Halloween-themed drink as part of their hot drink offer. O2 Priority customers can redeem one hot drink for £1 from 7:30 AM – 11:30 AM during the week, which now includes their seasonal Pumpkin Spice Latte.

This tasty collaboration keeps customers loyal to both brands while allowing them to indulge in the autumnal spirit on the go. 45% of the national representation like promotional rewards where customers receive a free product. The limited-time nature of Halloween promotions creates a sense of urgency and excitement, prompting customers to act quickly.

Moreover, O2’s collaboration with Greggs taps into the current trend of experiential dining, where customers seek unique and seasonal food experiences. By offering themed drinks, they not only retain existing customers but also attract new ones looking to enjoy the Halloween festivities. This partnership effectively leverages the consumer desire for indulgence during seasonal events, ensuring both brands stay relevant and connected to their audiences.

Lidl Plus App – Spooky Surprises

As an avid Lidl Plus app user, you won’t be surprised to hear that I love a discount, especially when they are Halloween-themed. Along with the usual Scratchcard promotion offered on the Lidl Plus app, Lidl has integrated Halloween into its app with a Spooky Surprises campaign. Throughout October, app users can access special deals on Halloween-themed goodies, from decorations and party essentials to Halloween-themed food. The app also features a range of recipes and fun activities for families, making it a central hub for customers planning their Halloween celebrations.

This approach reinforces loyalty by offering customers seasonal perks while they shop for their Halloween needs. 74% of the National Representative agree that brands need to find innovative ways to market themselves and their products. The integration of gamification through the Scratchcard promotion enhances customer engagement, encouraging more frequent app use and shopping visits.

By creating a spooky shopping experience through their app, Lidl is not just selling products; they are curating an enjoyable shopping journey that customers look forward to. The Spooky Surprises campaign adds value beyond discounts, offering recipes and activities that inspire families to celebrate Halloween together, thereby fostering a deeper emotional connection with the brand.

As the spooky season approaches, it’s clear that the power of partnerships can turn everyday transactions into enchanting experiences, making customers feel valued and excited to engage with their favourite brands.
These partnerships highlight how brands can creatively tap into the Halloween season to build customer loyalty. Whether through exclusive experiences, delicious treats, or themed products, they offer customers memorable moments that strengthen brand relationships. With innovative partnerships, UK brands are making Halloween a spook-tacular time for customers.

Get in touch with our friendly team to discuss your Halloween theme (or any theme!) Partnership for next year here.

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